Monday, October 14, 2013

ACA Web Based Application Becomes the Old School Paper Application. No Way! Way!

“Up first, the law's administrators are resorting to an anachronism, paper applications, in a desperate attempt to enroll consumers. Obamacare's exchanges were breathlessly billed as -- ahem, "simple and user-friendly" -- Travelocity-style websites for healthcare. Amid the endless shinola-storm of glitches and technical meltdowns, here we stand:

The dead-tree version of health insurance enrollment is turning out to be surprisingly popular. Unable to use new government insurance Web sites that have been plagued by technological problems, those tasked with helping the uninsured sign up for health coverage are bypassing the sites altogether, relying instead on old-fashioned paper applications. It is a slow and labor-intensive substitute for what was supposed to be a snappy online application, similar to Amazon or Travelocity. But faced with a flood of people eager to get health benefits for the first time, what had been considered Plan B has become the plan — at least until the sites are operating more reliably, according to consumer guides and community groups. It is one way the frustrating, persistent glitches on some state Web sites as well as the main federal portal serving 36 states have had a ripple effect around the country.

Er, the only reason old-fashioned paper is "surprisingly popular" is because the entire web system, which the government had three-plus years to prepare, is hopelessly broken. The Post story goes on to reveal that those who "sign up" the old-school way...aren't actually enrolled. I'll let Allahpundit explain why:

"Solution” suggests that people are now being successfully enrolled via paper applications. Not so. Turns out that the info on those applications needs to be input into the same wheezing, error-riddled computer system that’s forced website users into using paper in the first place. The “solution,” in other words, is simply to create a paper backlog that will need to be manually entered into the ObamaCare database by the insurance companies themselves if/when the system ever becomes stable enough to let them do that.“ - Trainwreck: Obamacare Officials Now Resorting to Paper Applications As New Flaws Emerge,, 10/14/2013

Link to the entire article appears below:

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